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Requesting a Windows 8 Reinstallation DVD or Windows 7 Reinstallation DVD [Downgrade Rights] - Windows 8 - Software & Operating Systems. I have not heard back from the supervisor, Raul, but I did get an email at 1.
Windows 7 Dell Reinstallation CD. Tags: Windows 7; CD-Rom. If I use my downloaded ISO, can you guys link me to the best place to buy a genuine key from? Dell CD ISO - Installation and. To learn more about Dell’s privacy practices or for more details about how Dell handles personal. This driver has been tested. Windows 7: Download legit disk images (SP1. Download legit disk images (SP1 included). Dell here to make Dell customised Windows.iso files is picking up. Requesting a Windows 8 Reinstallation DVD. I’d been arguing the case for the need for the.iso downloads since 2010 on Dell. the Dell Reinstallation.
AM (when I was finally sleeping) from the original tech in India. Raul had said he would get back to me no later than 8. AM my time if I could manage to stay awake that long but he did not call me back by 8: 3. AM when I finally went to sleep). The email is an AUTOMATED response.
At least it gives me a Service Request number but other than that it is worthless. It says: We are in the process of resolving the issue you are currently facing. However, if you still require assistance with Service Request Number 8.
US_CTS_XPS_Support@dell. Any new symptom you have noticed other than what was discussed in our previous interaction.
Best time to call you when you will be at your system and available to troubleshoot with the technician 3. Phone number(s) where you can be reached 4. Service Request Number (or) your System Service Tag Your satisfaction is very important to us. The first two sentences contradict each other, thus, making no sense.
I don't need to troubleshoot anything. Nor do I need to be at my system when the technician calls. I simply need the two reinstallation disks. The supervisor, Raul, should have sent me an email. Rather telling that all I got was an AUTOMATED response from the original tech not from Supervisor Raul. And this was after asking me to remain awake for two more hours while he solved the issue and called me back.
Appears to be a skillful blow off.. I hope I am wrong. I am standing on the doorstep of Dell Hell. I will NOT enter this very stressful, long, long time to resolve satisfactorily, horrible place again with Dell. Last time, seven years ago, I was in Dell Hell for 5 months (this was after a year of repeated various hardware failures on a one year old Dimension XPS machine that had 3 year extended warranty). After the hardware problems were not resolved, I was sent to Small/Medium Business Resolution Expert Center in Round Rock. It took five months to get satisfaction out of Dell and that was with dealing with supervisors in the USA. I really like the machine (it's a Spec Ed XPS 8.
GB SSD) but I am not entering Dell Hell again. I will forward the email, but it is not easy for me to say exactly when I will be at the system, and unnecessary, as all I need are the disks. If Dell is hoping to stall resolution of this issue until it is too late to return the system that is not going to work. I want to keep the computer but I require that Dell honor my request for a reinstallation disk AND honor my Microsoft downgrade rights and do so SOON as I face a deadline for returning this machine.